All Solvay sites must define and implement an Emergency Preparedness and Response plan in line with the Group standard, including periodical simulations and emergency response training sessions.

In 2016, Solvay appointed a new dedicated Group Security Director, as recent events have stressed the need to focus on security. Crisis events are sudden or unusual events, that have the likely or perceived to potential affect Solvay’s employees, its customers or shareholders, the general public, the environment or any other stakeholder, and that requiring specific and timely action from Solvay.


Events reported as potential crisis

Emergency preparedness at the site level


sites with major risk

The Solvay Care Management system requires:

  • assessments of the most likely emergency situations;
  • emergency response plans which must be communicated;
  • informing external emergency response teams;
  • organization of the rescue/response teams including first aid;
  • internal procedures and medical first aid protocols for each site’s specific hazards (e.g. acute chemical intoxications);
  • testing of the Group Crisis Alert procedure at least yearly.

Crisis alert and response at the Group and Business level

The Group has a dedicated policy for crisis management that details the rules and principles to follow to ensure an efficient and effective crisis management process throughout the global organization, from preparation to resolution. It covers five activities; crisis preparedness, crisis alert, crisis operational management, crisis communication and crisis debriefing .

A network of Crisis Preparedness Coordinators (CPCs) is in place. Appointed at the business level, each CPC is in charge of several missions, ranging from ensuring media preparedness for potential spokespersons to organizing simulations, including testing the official corporate alert procedure.

The policy is supported by procedures, standards and guidelines for implementation. Crisis Alert has its own procedure, the key aspects of which are to:

  • rapidly and roughly characterize the nature of a crisis and its main potential or real consequences for the Group, regardless of whether it originated inside or outside the premises of the Group;
  • disseminate the information to the Executive Committee and relevant Functions in a reliable and timely manner, suited to the nature and potential severity of the crisis;
  • ensure, in the early moments as a crisis is developing, that the entities being affected (sites, GBUs, Functions or Zones) take the appropriate actions (e.g. according to their emergency plans, the setup of a crisis cell) to control and resolve the crisis.